If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Control location, stable temperature and reachable isolation need coordination with the wider shower design. Plumbing should work with seats, screens and support features. Alterations must account for the existing supplies and drainage.

Before arranging the visit

Agree control heights and positions using the intended layout rather than relying only on a catalogue image.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our accessibility plumbing page explains the related work and how an assessment is arranged.

Where the findings point to accessible bathroom plumbing, read the accessible bathroom plumbing service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about accessibility plumbing, the guide Choosing easier-to-use tap controls explains what to record next.

For a related question about accessibility plumbing, the guide Reducing scalding risk through better plumbing design explains what to record next.