If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

An overflowing toilet needs a different response from a cistern that keeps filling. Stop using the affected fixture and keep children away from contaminated water. Repeated flushing can increase the spill without shifting the obstruction.

Before arranging the visit

Explain whether other drains are slow and whether the bowl or cistern is overflowing.

Choosing the appropriate plumbing visit

We start with the source of the water, the nearest isolation point and any immediate risk to the building. Our emergency plumbing page explains the related work and how an assessment is arranged.

Where the findings point to 24-hour emergency plumber, read the 24-hour emergency plumber service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about emergency plumbing, the guide When a ceiling leak needs urgent attention explains what to record next.

For a related question about emergency plumbing, the guide Water near a socket: planning the plumbing response explains what to record next.