If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Water beside electrical fittings changes the priority of a plumbing call. Keep clear of wet equipment and do not touch switches or appliances in the affected area. A plumber may need to coordinate with an electrician before access is safe.

Before arranging the visit

Describe the water source and electrical equipment nearby without approaching it for a photograph.

Choosing the appropriate plumbing visit

We start with the source of the water, the nearest isolation point and any immediate risk to the building. Our emergency plumbing page explains the related work and how an assessment is arranged.

Where the findings point to emergency commercial plumbing response, read the emergency commercial plumbing response service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about emergency plumbing, the guide When a ceiling leak needs urgent attention explains what to record next.

For a related question about emergency plumbing, the guide What to tell a plumber about an overflowing toilet explains what to record next.