If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

A garden supply involves the route, depth, exposure, intended use and maintenance access. It should be planned with drainage and any electrical services nearby. Temporary hose arrangements are different from a permanent installation.

Before arranging the visit

Provide the distance, proposed use and details of the path between buildings.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our outdoor plumbing page explains the related work and how an assessment is arranged.

Where the findings point to garden water point installation, read the garden water point installation service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about outdoor plumbing, the guide Outside taps and backflow protection explains what to record next.

For a related question about outdoor plumbing, the guide Winter isolation for an external tap explains what to record next.