If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Water around a tap base can come from the body, seals, connections or splashing from above. The location of the puddle does not always reveal the failed part. Inspection under normal use helps distinguish these possibilities.

Before arranging the visit

Note whether water appears while the tap runs, while it is closed or after cleaning.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our taps & mixers page explains the related work and how an assessment is arranged.

Where the findings point to dripping tap repair, read the dripping tap repair service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about taps & mixers, the guide Why a Tap Still Drips After You Tighten It explains what to record next.

For a related question about taps & mixers, the guide A stiff mixer tap is not a strength test explains what to record next.