If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Second fix depends on completed finishes, available products and accurate connection positions. A missing tap or incompatible waste can interrupt completion. Check who supplies seals, valves and other installation components before the visit.

Before arranging the visit

Provide the final product list and confirm access to every connection.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our new build & renovation plumbing page explains the related work and how an assessment is arranged.

Where the findings point to plumbing second fix, read the plumbing second fix service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about new build & renovation plumbing, the guide First-fix plumbing for an extension explains what to record next.

For a related question about new build & renovation plumbing, the guide Moving a utility room during renovation explains what to record next.