If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Waste routes, available space and the position of the soil connection can limit a new layout. A visual design should be checked against the existing building before products are ordered. Small changes in position can affect the plumbing work significantly.

Before arranging the visit

Share the proposed plan and identify structural or access restrictions.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our bathroom plumbing page explains the related work and how an assessment is arranged.

Where the findings point to complete bathroom plumbing installation, read the complete bathroom plumbing installation service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about bathroom plumbing, the guide Bathroom first fix: decisions before finishes explains what to record next.

For a related question about bathroom plumbing, the guide Keeping bathroom plumbing accessible explains what to record next.