If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Water below a shower may come from the enclosure seals, tray movement, waste connections or supply pipework. The point where it appears can be far from the source. Different use patterns help narrow the investigation.

Before arranging the visit

Record whether leakage follows spraying the enclosure or water flowing directly into the waste.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our baths & showers page explains the related work and how an assessment is arranged.

Where the findings point to bath waste replacement, read the bath waste replacement service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about baths & showers, the guide Shower temperature changes: useful clues explains what to record next.

For a related question about baths & showers, the guide Planning access below a bath explains what to record next.